Protect service budgets
Review the total annual cost so more funding can remain available for frontline work.
Compare gas and electricity options from 30+ UK suppliers, with support built around charities, hospices, charity shops and community organisations.
Climate Change Levy guidance
Energy used for some qualifying non-business charitable activities may be eligible for CCL relief. We can help you understand what information to check with your supplier or adviser.

30+
UK suppliers compared
4
Charity settings covered




Charity energy reality
A charity may operate an office, community centre, food bank, hospice, care facility, shop or a portfolio containing several of them.
Each site uses energy differently. Electricity can support lighting, computers, payment systems, fridges, freezers, security, lifts and specialist care equipment. Gas may provide heating, hot water or cooking.
Rising costs can reduce the money available for staff, volunteers, services and community support. A review should therefore cover the unit rate, standing charge, contract length, renewal date and expected annual cost.
The strongest comparison combines accurate contract data with the way each building actually supports its community.
Charity priorities
Good contract planning protects the budget without compromising care, safety or services.
Review the total annual cost so more funding can remain available for frontline work.
Understand whether qualifying non-business use may be excluded from Climate Change Levy.
Consider fixed daily costs carefully, particularly for smaller or part-time sites.
Keep meters, suppliers, contracts and renewal dates visible across the organisation.
Align heating and lighting with care, office, retail and community schedules.
Use readings and practical checks to find equipment or controls using more energy than expected.
Charity-by-charity
Hospices & care charities
Patient comfort, hot water and clinical support services create a continuous and sensitive energy requirement.
Hospices and care charities use gas and electricity across patient rooms, heating, hot water, ventilation, lighting, kitchens, laundries, offices and support areas.
Many facilities operate every day and cannot reduce essential demand in a way that affects care, comfort or safety. The energy contract must therefore reflect dependable, long-hour use.
Some non-business charitable energy use may qualify for Climate Change Levy relief. Eligibility depends on the activity and should be checked with the supplier or a qualified adviser.
Charity shops & retail
Lighting, tills, heating and security can reduce the funds that a charity shop returns to its wider mission.
Charity shops use electricity for display lighting, tills, card machines, stockrooms, CCTV and staff facilities. Gas or electricity may also support heating and hot water.
A high standing charge or poor renewal rate can have a noticeable effect on a shop with modest usage and tight operating margins.
Retail activity is normally treated differently from qualifying non-business charitable use, so organisations should not assume that CCL relief applies to a charity shop.
Community centres & halls
Classes, food support, youth activities and events can create a demand pattern that changes throughout the week.
Community buildings may open only for booked sessions or remain active most days. Heating and lighting should follow occupied hours rather than run on one fixed schedule.
Large rooms, high ceilings, older windows, kitchens and hot-water systems can increase energy use, particularly during colder months.
Reviewing accurate readings alongside the booking calendar helps the organisation compare a contract around the way the building is really used.
Not-for-profit offices
Computers, heating and out-of-hours systems can continue adding cost even when the office is used only part of the week.
Not-for-profit offices use energy for computers, printers, phones, meeting rooms, lighting, staff kitchens, lifts, security, heating and cooling.
Standing charges can be especially important for low-use buildings, while estimated bills may hide a change in real consumption.
Regular meter readings and a clear shutdown routine help teams understand the site before comparing unit rates, standing charges and contract terms.
CCL exemption
Some energy used by a charity for qualifying non-business activities may be excluded from Climate Change Levy. This can be relevant to care, hospice, shelter or community-support services, depending on how the site and energy are used.
A charity should not assume that all of its energy qualifies. A building with both charitable and commercial activity may need those uses considered separately, and charity-shop trading can be treated differently from non-business charitable work.
Confirm eligibility before making a claim
Keep clear records and check the position with the energy supplier or a qualified adviser. Where applicable, the supplier may require a PP11 declaration.
CCL review
Multi-site charities
Record keeping
One charity may have an office, several shops, a storage unit and a community hall. Each location can have different usage, meters, suppliers and contract dates.
A central record helps trustees, finance teams and managers see what expires first. It also reduces the risk of important information disappearing when staff or volunteers change.
Start the comparison before the earliest agreement ends, not after the first renewal offer arrives.
Avoidable renewal problems
A renewal email can sit with a busy team member, trustee or former volunteer until comparison time is lost.
Finance, facilities, trustees and volunteers need one named owner for each contract and deadline.
Missing meters, bills or renewal dates can make a multi-site charity harder to compare accurately.
Eligibility depends on the activity and use of the energy. Commercial activity can be treated differently.
Before renewal
The lowest headline unit rate may not create the best annual outcome if standing charges, contract length or payment terms do not fit the organisation.
Use accurate readings, include every location and check whether the organisation's activities have changed since the last contract was arranged.
Prepare the details
How it works
Tell us about the organisation, its sites, current contracts and how each building is used.
We consider demand, standing charges and whether any qualifying non-business use needs further review.
Available gas and electricity options are compared around your sites, usage and renewal dates.
Review the full cost and terms, then keep the next renewal date clear for trustees and managers.
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Charity energy FAQs
Clear answers for charity trustees, finance teams, managers and volunteers.
Free review · 30+ UK suppliers · Multi-site charity support
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